In the UK, people have conversations with the cashier at shops! It’s a common thing that most people don’t mind. Some enjoy doing it! I believe customer service is quite mixed in western countries. There are two types: formal and informal. I think Japan provides mostly formal service, while both types are visible in the UK.
I have experienced both types in Japan and the UK, so I think both countries have both types of service. But I noticed it’s more frequent in the UK. When the customer buys something, sometimes the cashier will make a comment about it. Sometimes they make a joke. One time, I was buying a lot of chocolate in the UK, and the cashier said, “Wow! That’s a lot of chocolate!” But I told her, “It’s not all for me, haha.” Actually I felt strange at that time because she thought I was going to eat it all! Informal service is risky sometimes because it can be rude!
Anyway, Japan is famous for high quality service and products, it’s a great thing and it’s not common around the world!
- Do you prefer a casual or professional experience at convenience stores?
- Would you be happy or annoyed if the cashier talked to you? Does it happen?
- What do you think about the cashier services in Japan?
- Do you have any interesting experience with foreign cashiers?
- How would you feel if the cashier commented on your food?
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