[UK] 4. Talking at the Register レジで話す

In the UK, people have conversations with the cashier at shops! It’s a common thing that most people don’t mind. Some enjoy doing it! I believe customer service is quite mixed in western countries. There are two types: formal and informal. I think Japan provides mostly formal service, while both types are visible in the UK.

I have experienced both types in Japan and the UK, so I think both countries have both types of service. But I noticed it’s more frequent in the UK. When the customer buys something, sometimes the cashier will make a comment about it. Sometimes they make a joke. One time, I was buying a lot of chocolate in the UK, and the cashier said, “Wow! That’s a lot of chocolate!” But I told her, “It’s not all for me, haha.” Actually I felt strange at that time because she thought I was going to eat it all! Informal service is risky sometimes because it can be rude!

Anyway, Japan is famous for high quality service and products, it’s a great thing and it’s not common around the world!

  1. Do you prefer a casual or professional experience at convenience stores?
  2. Would you be happy or annoyed if the cashier talked to you? Does it happen?
  3. What do you think about the cashier services in Japan?
  4. Do you have any interesting experience with foreign cashiers?
  5. How would you feel if the cashier commented on your food?

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Author: sayinsei

英語の発音矯正と会話クラスを提供する新宿の語学学校. A language school in Shinjuku offering English classes

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